Privacy Policy

Greetings, heroes and cosplay enthusiasts! At Ghostly Store, we believe that protecting your personal information is as important as crafting our premium Evangelion Costumes and Platinum Series collector’s items. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this policy. We’re committed to being your trusted ally in both costuming and data protection!

1. INFORMATION WE COLLECT

To provide you with heroic gear from our diverse range of products, we collect several types of information:

Personal Information

• Contact details (name, email address, shipping address)
• Payment information (credit card details processed through secure payment gateways)
• Order history and preferences
• Communications with our customer support heroes

Automatically Collected Information

• Device and browser information
• IP address and general location data (city/country level)
• Website usage data through cookies and similar technologies

2. HOW WE USE YOUR INFORMATION

We wield your information responsibly to enhance your heroic journey:

• Process orders for your favorite costumes and accessories
• Provide customer support for your queries about Mutants DP or PR Costumes
• Improve our website and product offerings based on user preferences
• Send transactional emails (order confirmations, shipping updates)
• With your consent, send marketing communications about new products like Overwatch costumes or G-lady collections
• Prevent fraud and enhance security measures

3. DATA SHARING AND DISCLOSURE

We treat your data with the same care we put into our detailed Faceshell & Mask accessories. We only share your information when necessary:

• Service Providers: Trusted partners who help with payment processing, shipping, and website operations
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger or acquisition of our business

We never sell your personal information to third parties for marketing purposes.

4. DATA STORAGE AND SECURITY

Based in Atlanta, US, we’ve built an impenetrable fortress around your data:

• Industry-standard encryption technology protects your information
• Secure servers with limited access controls
• Regular security assessments and updates
• Data retention only for as long as necessary to fulfill our services

While we implement heroic measures to protect your data, no method of transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect your information but cannot guarantee absolute security.

5. YOUR RIGHTS

As the hero of your own data, you have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications at any time
• Data portability for transferring your information to another service

To exercise these rights, contact our support heroes at [email protected].

6. COOKIES AND TRACKING TECHNOLOGIES

Like the precise details on our Spiders Costumes, we use cookies to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Analytical Cookies: Help us understand how visitors interact with our site
• Marketing Cookies: Used to show relevant ads for products like our Superhero Compress Gym Wear

You can control cookies through your browser settings. However, disabling某些cookies may affect your experience on our website.

7. INTERNATIONAL DATA TRANSFERS

While we ship our heroic gear worldwide (excluding Asia and certain remote areas), your data may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for these transfers as required by applicable laws.

8. CHILDREN’S PRIVACY

Our website is not directed at children under 13. While we offer Kids’ Halloween Costumes, we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us immediately.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our practices. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy whenever you visit us to stay informed about our information practices.